Returns & Exchanges

At IcedTeaPitcher.com, we want you to be completely satisfied with your purchase. If your pitcher isn't the perfect fit for your brewing needs, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account or use our guest portal to enter your order number and email address to start the process.

2

Pack Your Pitcher

Carefully place the item in its original packaging with all protective foam to ensure it arrives at our warehouse without damage.

3

Attach Shipping Label

Print the prepaid return shipping label provided via email and securely tape it to the outside of your box.

4

Receive Your Refund

Once our team inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing